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Cyrus App FAQ
Can I submit an idea to Cyrus?
Can I submit an idea to Cyrus?
Jonathan Livneh avatar
Written by Jonathan Livneh
Updated over a week ago

Do you have an idea that would make Cyrus the best Device Security and Identity Protection app in the history of apps? Let us know. We'd rather be better than right.

You - our customers and members - are at the core of what we do. Every decision we make, we think about how it will positively impact you. But we're not perfect, and you can let us know what's most important TO YOU. There are multiple ways your voice can be heard.

  • EASIEST: Using the Cyrus App, open up a support chat and let us know. Among the first options you can choose is "App Assistance." Then select "Request a feature" from the next screen. We will ask for some additional context, and follow up if more information is needed. Internally, we'll assign a technical ticket to your chat conversation, and if/when the feature goes live, you'll be among the first to know!

  • YOU MIGHT HAVE TO LIFT A FINGER: Send us an email to [email protected] and tell us about your idea. Again, feel free to include any additional context about your use case, and we'll follow up if needed.

  • FANCY OPTION: This one is pretty fancy. While logged into the Cyrus App, simply give your mobile device a firm shake in your hand, and a magical app will appear. Here, you would tap "Suggest An Improvement," and type in a quick description of the idea you'd like to see. This will be delivered directly to our technical team for review and potential future action.

Our goal is to develop the most accessible, intuitive, and effective identity protection and security app anyone can find. We want you to know that your voice matters, and we will review every single idea and request that comes our way. Thanks so much for thinking of us!

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