All Collections
Identity Theft | Cyber Security Tips
What should I know about public WiFi networks?
What should I know about public WiFi networks?
Jonathan Livneh avatar
Written by Jonathan Livneh
Updated over a week ago

You may occasionally need to access something on your phone, laptop, or other device. If you don't have a personal hotspot or data connection, using a public Wi-Fi network could be a convenient option. In fact, most places nowadays provide a public network for their customers - think coffee shops, libraries, airports, hotels, etc. Though this gives you speedy access to your online information, it also means someone else on that network might have access, too.

To keep it simple, if the network you're using isn't secure, then other users on the network could see what you see and send while you're online. This could include personal information, private documents, contacts, account login details, and more. Hackers can use this information to commit identity theft, or even scam other individuals by impersonating you. In addition to the risk of being hacked, the Wi-Fi network provider also collects data about your online activity, which could further expose your information in the event the provider has a security breach down the road.

As a good rule of thumb, when using a public network you should always:

  • Whenever possible, confirm the name of the correct public network with an employee of location offering it. The reason for this is because scammers/hackers can create a "device" with a name similar to the legit network, in hopes that unsuspecting patrons will long into THEIR fraudulent network; making it easier to steal your information.

  • Only connect to networks that you trust and be sure to disconnect when you're finished.

  • Limit the information you share when using public networks. Even accessing harmless accounts can give hackers the path to more important information.

    • If possible, don’t access your personal or financial information. Always assume a public Wi-Fi network isn’t secure.

  • Turn off shared folders or access to document sharing.

  • Try using a Virtual Private Network (VPN) to connect to Wi-Fi. This encrypts the data flow between your device and the network, thus ensuring that your information cannot be intercepted by others.

  • Change your device’s settings so it doesn’t automatically connect to nearby Wi-Fi networks. This way, you'll be able to better control when, where, and how you use public Wi-Fi.

  • Pay attention to security warnings on your browser. This will protect you from fraudulent websites and/or programs.

    • To make sure these warnings are working properly, always keep your browser and security software up to date.

  • Set up Online Account Protection on your Cyrus app. That way you're notified if anything suspicious happens on your accounts which you didn't authorize.

We understand that sometimes public Wi-Fi networks are a necessity, especially when you're caught in a pinch. You do not have to avoid them completely, but following these best practices can help keep your information protected. When you're at home, you should also keep your personal wireless network secure. Be sure to use a strong router password, monitor the devices which connect to your network, and turn on encryption when possible. Should you ever have any questions about the safety and security of your online information, the Cyrus team is here to help.

Did this answer your question?